Your NDIS Support Coordination Specialists
With over 20 years of experience in the industry, we are committed to providing outstanding service.
Guiding your NDIS journey, your way
At Bridgelink Coordination, we’re here to make the NDIS easier to navigate. Whether you’re new to the scheme or have been a participant for years, our role is to support you in achieving your goals and building confidence in managing your plan.
We adapt to your preferred style of communication – phone, face-to-face, text, email, or Zoom – because your comfort matters to us. With experience and flexibility, we help you understand funding options, connect with the right services, and create a strong support network tailored to your needs.
Services we provide
Levels of NDIS Supports
Level 1
We provide support to help participants understand their NDIS plan, connect with providers, and access community, mainstream, and other services to maximise the benefits of their funding. Our role is also to build confidence and develop the skills participants need to manage their plan more independently over time
Level 2
We provide support to implement a tailored mix of services that help participants strengthen relationships, manage daily tasks, live more independently, and engage fully in their community. This approach also builds confidence and skills, empowering participants to take control of their lives, not just their services
Level 3
Coming Soon
A higher level of support for participants whose situations are more complex and require specialist support.
Frequently Asked Questions
Support Coordination (SC) is a capacity building support which helps you to connect with NDIS providers, community, mainstream and other government services. Essentially Support Coordination helps you to link in with services to achieve your NDIS Goals.
The role of Support Coordination also includes
- Facilitating your understanding of your NDIS plan
- Help navigate NDIS pathways and processes
- Providing assistance to overcome any difficulties that may arise with support services
- Facilitating choice and control over your NDIS services and supports
Support Coordination is not available for everyone. Support Coordination is generally funded for participants who are considered to have more complex needs. SC is funded under Capacity Building and provides a specific amount of support hours per year. Support Coordination is something that can be requested for at the time of your planning meeting, at plan reviews or with changes in circumstances.
Yes, Bridgelink Coordination is a non-registered provider. This means that we can only access funding within your plan if it is self managed or plan managed. If your SC funding is Agency Managed we can assist you to submit a review request to have this changed.
A NDIS registered service provider is a provider that has registered its services and has been approved by the National Disability Insurance Agency (NDIA) to deliver NDIS funded services. To register, providers must meet certain criteria, such as the NDIS Price Guide, and follow specific rules, regulations and agreements when providing services. NDIS registration can be a lengthy and costly process, and because of this some businesses choose to stay unregistered.
You can choose to use both registered and unregistered providers for any supports or services funded through your NDIS plan if you are self-managed or plan-managed. If you are agency-managed (sometimes called NDIA-managed), you can only use registered providers.